This policy explains what personal information El Mundo Travels (“we”, “us”) collects through this website and how we use it. Questions can be sent to hadoussadorra@gmail.com.
What we collect
We collect the information you choose to send us through our forms or by email:
- Your name, email address and, if you provide it, your phone number.
- Details of the trip you have in mind, such as destinations, dates, party size, budget and preferences.
- Anything else you include in your message, including dietary or accessibility needs if you tell us about them.
Our hosting provider also processes basic technical data, such as IP addresses, to keep the site secure and working. This website doesn't use advertising or analytics cookies.
How we use it
We use your information to reply to your enquiry, plan and quote your trip, and, if you go ahead, to arrange your travel. We don't sell your personal information and we don't send marketing unless you've asked us to.
Who we share it with
If you book with us, we share the necessary details with the suppliers who deliver your trip, such as hotels, airlines, transport companies and guides. Some of them may be outside your country. Our website and email are operated with service providers, including Cloudflare and Google, who process data on our behalf.
How long we keep it
We keep enquiry and booking records for as long as we need them to serve you and to meet our legal and accounting obligations, and then delete them.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to how we use it. To make a request, email us at the address above.
Changes
We may update this policy from time to time. The date at the top of this page shows when it last changed.